Booking online means your spaces for the trips will be reserved and organized, previous to your arrival.
You can either receive your tour voucher via email , or one of our reps can deliver them personally to your hotel.
All trips include collection and return to your hotel in an air conditioned vehicle.
The dates can be changed easily for local trips, as long as plenty of notice has been given. Any tours which include flights tickets cannot be changed.
When booking with The Heaven Trips, you will receive a personalized service from our professional and enthusiastic team. Our aim is to make sure all aspects of your trips are enjoyed. We have a mixture of British and Egyptian management which is the perfect cocktail to ensure great customer service.
We are able to arrange private group tours and special discounts and offers on request.
You can either contact us via email or our Facebook page to book your tours.
A 50% deposit is required for trips. This can be paid via our online payment system or can be paid by cash, in resort.
If you cancel a trip 24 hours before the trip starts, the refund is 50% of the balance. If canceling on the same day, there will be no refund.
Please be aware flight costs are non-refundable.
A lot of Egyptian people based in tourist areas can speak a number of languages such as English, Italian, Russian, German and Polish.
You do not have to learn Arabic, however a few phrases would probably help along the way.
